Reservation Agent

Job Application



  • Entering reservations into ticketing system
  • Answering questions via phone, email, and in person regarding White Pass products
  • Cash handling
  • Assisting the Passenger Department with train loading, passenger transfers and crossing-guard duties


  • Enthusiasm for Skagway and the White Pass product
  • A positive attitude and excellent teamwork skills
  • Willingness to work a flexible schedule
  • Must possess basic knowledge of computers
  • Proficiency in email and Microsoft Word applications
  • Excellent ability to clearly communicate important information to the public in person, over the phone and via email.
  • Ability to stay on task and take initiative in small office projects
  • Customer service experience a must