Company Info
Reservation Agent
Duties:
- Entering reservations into ticketing system
- Answering questions via phone, email, and in person regarding White Pass products
- Cash handling
- Assisting the Passenger Department with train loading, passenger transfers and crossing-guard duties
Skills:
- Enthusiasm for Skagway and the White Pass product
- A positive attitude and excellent teamwork skills
- Willingness to work a flexible schedule
- Must possess basic knowledge of computers
- Proficiency in email and Microsoft Word applications
- Excellent ability to clearly communicate important information to the public in person, over the phone and via email.
- Ability to stay on task and take initiative in small office projects
- Customer service experience a must
- Valid Driver’s License Required