Barista

Job Application

The successful candidate for this position should possess an outgoing personality who interacts well with guests and the WP&YR Team. Greet all guests in a pleasant manner while providing a friendly and sociable service in a clean and comfortable environment. Baristas produce espresso and coffee related beverages at the espresso bar as well as related retail and souvenir sales.

Duties include (but are not limited to):

• Preparing espresso drinks using semi-automatic espresso machines.
• Maintain superior sanitation behind bar and in café seating area. Daily cleaning required.
• Provide excellent customer service in very fast pace, high volume coffee bar.
• Stock and maintain supplies and retail products.
• Maintain cash and credit card receipts utilizing computerized point of sale cash register.
• Coordinate with Gift Shop staff and other departments to maintain safety and superior customer service.
• Assist Gift Shop staff with daily stocking and sales functions.
• Provide concise information to guests about WP&YR schedules, history and visitor services.
• Report accidents, injuries, and unsafe work conditions to manager.

Requirements

• Enthusiasm for Skagway and the White Pass product
• Ability to make high quality espresso and coffee beverages
• POS / Micros register & cash handling experience preferred
• Retail experience preferred
• A positive attitude and excellent teamwork skills
• Willingness to work a flexible schedule
• Excellent ability to communicate important information to the public
• Customer service experience a must
• Alaska Food Handlers Card required
• Possess a valid driver’s license

Physical Demands

• Must work well under pressure
• Must be able to stand for longer than 8 hours and navigate stairs on a regular basis
• Must be able to move 25+ pounds on an intermittent basis
• Must be able to bend, stoop, lift, reach, push, pull, twist, walk, crouch, and squat