Job Application

The successful candidate for this position should possess an outgoing personality who interacts well with guests and the WP&YR Team. Greet all guests in a pleasant manner while providing a friendly and sociable service in a clean and comfortable environment. Baristas produce espresso and coffee related beverages at the espresso bar as well as related retail and souvenir sales.

Duties include (but are not limited to):

  • Preparing espresso drinks using semi-automatic espresso machines.
  • Maintain superior sanitation behind bar and in café seating area. Daily cleaning required.
  • Provide excellent customer service in very fast pace, high volume coffee bar.
  • Stock and maintain supplies and retail products.
  • Maintain cash and credit card receipts utilizing computerized point of sale cash register.
  • Coordinate with Gift Shop staff and other departments to maintain safety and superior customer service.
  • Assist Gift Shop staff with daily stocking and sales functions.
  • Provide concise information to guests about WP&YR schedules, history and visitor services.
  • Report accidents, injuries, and unsafe work conditions to manager.


  • Enthusiasm for Skagway and the White Pass product
  • Ability to make high quality espresso and coffee beverages
  • POS / Micros register & cash handling experience preferred
  • Retail experience preferred
  • A positive attitude and excellent teamwork skills
  • Willingness to work a flexible schedule
  • Excellent ability to communicate important information to the public
  • Customer service experience a must
  • Alaska Food Handlers Card required
  • Possess a valid driver’s license

Physical Demands

  • Must work well under pressure
  • Must be able to stand for longer than 8 hours and navigate stairs on a regular basis
  • Must be able to move 25+ pounds on an intermittent basis
  • Must be able to bend, stoop, lift, reach, push, pull, twist, walk, crouch, and squat