COMPANY INFO

Reservation Agent/Retail Clerk Carcross, Yukon

Job Application

The successful candidate for this position should possess an outgoing personality who interacts well with guests and the WP&YR Team. Greet all guests in a pleasant manner while providing a friendly and sociable service in a clean and comfortable environment. The Ticket Agent/Retail Clerk is responsible for assisting customers in all facets of front line retail operations.

Duties

  • Greet customers when they enter the store, offer assistance in locating merchandise, and respond to questions regarding WP train schedules, history, merchandise and visitor services
  • Restock items as necessary.
  • Complete customer purchases, process all payment types, and process returns, refunds, and exchanges.
  • Maintain cash and credit card receipts utilizing computerized point of sale cash register.
  • Follow checklist for opening and closing store. Secure store and monitor customer activity to prevent losses due to merchandise theft and damage.
  • Provide excellent customer service for both direct and phone customers.
  • Entering reservations into ticketing system

Skills

  • Friendly, reliable and enthusiastic about the White Pass product
  • POS / Micros register & cash handling experience preferred
  • Retail experience preferred
  • A positive attitude and excellent teamwork skills
  • Willingness to work a flexible schedule
  • Excellent ability to communicate important information to the public
  • Customer service experience a must

Physical Demands

  • Must be able to stand for longer than 8 hours and navigate stairs on a regular basis
  • Must be able to move 25+ pounds on an intermittent basis
  • Must be able to bend, stoop, lift, reach, push

Compensation

  • Depending on Experience