Transportation Assistant

Job Application

White Pass & Yukon Route, a successful, historic company engaged in rail, tourism and port operations, based in Skagway, Alaska, has an two openings for Transportation Assistants. This is a full-time, seasonal position. The position will be available early May to late September.

Duties

• Greet cruise ship guests on the pier in a friendly and approachable way
• Field and answer questions from guests in a helpful and courteous manner
• Assist with loading/unloading shuttles and motor coaches in accordance with the Railroad Dock Transportation Plan
• Facilitate efficient guest movement on the pier
• Directing cruise ship passengers on pier to proper tour location
• Educate guests on the various WP&YR tour options

Skills

• Enthusiasm for Skagway and the White Pass product
• Applicants should be friendly, reliable and enjoy working in a team setting
• Willingness to work a flexible schedule
• A positive attitude and excellent teamwork skills
• Strong public speaking skills – ability to communicate important information
  to the public and coworkers
• Customer service experience a must
• Must be able to stand for long periods of time and work outdoors in the elements
• Have a valid Driver’s License
• Knowledge of Skagway and all tours that combine with the train
• First Aid & CPR certification (company will offer course)
• Troubleshooting skills

Applications may be filled out online and are being accepted on an ongoing basis. Position is open until filled.  Any questions can be directed to Becky Jensen, Human Resources Clerk, at bjensen@wpyr.com.